Posted on June 28, 2012
- Legitimate company owned by a reputable management company
- Tracking system
- Lots of information about gold on the website
BrokenGold.com is not a recommended website. Owned by BGC Management, Inc. the website joins sellgold.com, usascrapgold.com, scrapgoldcash.com, and 123goldbuyer.com as a group of non-competitive, unprofessional websites.
Our problem with BrokenGold.com is that the company does not include a receipt after purchasing gold. This is a major issue. We have tried to find positive things to say about BrokenGold.com, but even the customer service we experienced was negative—mostly answering machines, hold music and rushed, rigid employees.
With so much advertising and overhead costs to cover, BrokenGold.com is unable to pay even a decent price to its sellers. Remember that other websites (like Express Gold Cash.com and Just Sell Gold.com) pay as much as 4 times what BrokenGold.com will pay you for your items, while providing great customer support.
Do not consider using BrokenGold.com unless you want to experience a low-paying, unpleasant interaction with a company that continues to scam its customers.
Though sellers are often displeased at their experience as a whole, there is much information on the company’s website about gold. It may be worth a visit even though selling gold to BrokenGold.com would be a bad decision.
Checks received from Sell Your Gold for 6.6 DWT of 14K Gold.
The Broken Gold service was friendly and responsive. They initially sent a check of $27.01 for 6.6 DWT of 14K gold. Upon expression of disappointment, they increased the amount to $94.5.
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